Is Cultural Incompetence Putting up Walls Where You Work?

tural Incompetence, Dr. Amaal V.E. Tokars states:workplace seminars rarely touches upon this type
"When you look around your place ofof prejudice and its connection to individual racism.
employment, would you be surprised to see aWho is to blame for this exclusion? Fault could
wide variety of nationalities represented? Manypartly be placed on the presenters, who may not
would not. Today, most companies try tobe well-versed in this type of prejudice. It could
preserve some degree of cultural competence,also be that the culture of the particular
accepting and understanding the value of culturalworkplace does not see this issue as important
diversity in the work environment. Employersenough to discuss as a factor contributing to
boasting policies of "equal opportunity" pervadeindividual prejudice. Whatever the reason, our adult
our society. However, there is some evidenceeducation is lacking for it. If employers want to
showing these companies only support culturalteach their employees to be critically conscious of
diversity to a certain degree --just enough tothe world around them, aspects of cultural
reduce their being liable for discrimination. Suchcompetence must be introduced into these
employers are tolerant to a wide array ofseminars. In fact, it must be introduced into the
cultures and let them co-exist with the culturalclimate of the workplace as a whole that we
majority, but only to the bare minimum. There isshould value our diversity, not suppress it.
a subtle fear underlying this aversion to anythingBreaking Down Barriers How do we begin on the
cultural, a fear of offending or being offended, aroad toward a culturally competent workplace?
fear of what is different, a fear of disruption ofThe steps taken could be small --as simple as
the norm. So, despite the employees of variousinviting employees to bring in dishes that reflect
cultures being hired into companies claiming "equaltheir cultural heritage, encouraging them to
opportunity," in general, it seems to be desireddescribe the cultural significance of the dish. The
that the semblance of mainstream homogeneitykey is to create space for meaningful discourse,
is preserved. Why should we feel afraid of slippingwhich will in turn create a more culturally open
out of the mainstream? Doesn't our melting-potwork environment. 1. Let your guard down: We
society require it? There are several factorsmust think of diversity as an asset, not a liability.
contributing to this form of cultural oppression inBeing culturally competent means understanding
the workplace. The first is personal prejudice --that every employee has an equally precious
the type of individual prejudice the cultural "other"cultural heritage, and that one or two groups do
experience in their daily lives. Every day people ofnot guide the reigns of diversity. 2. Take Action:
different cultures and backgrounds areEncourage employees to express themselves in a
stereotyped for how they look, speak, and dress.way that will familiarize others with their unique
The workplace is just one more arena for thecultural and spiritual backgrounds. In this way, they
culturally different to be categorized. This type ofwill learn the value of different cultures and how
prejudice is common enough, though, to bethey enrich the work environment, and the
targeted as a problem in the work environment.country as a whole. 3. Know you purpose: In
Frequent seminars are given to educate on wayseducating for cultural competence, we need to
to eliminate this type of prejudice. Let's get to theunderstand its importance as part of continuing
root of the problem, shall we? There exist certainour adult education. Remember that we live in a
systemic factors in our society that perpetuatecountry where diversity is ever present, and we
something called structural racism. (Think of 'whitecannot truly understand ourselves as Americans
privilege' for a moment.) This unintentional form ofwithout understanding the value of the country's
racism helps inequality seem the norm.diverse population. The workplace is a great place
Unrecognized, this problem continues onto start.
unchecked. Sadly, the discourse on diversity in