Compulsory Redundancy Selection Criteria Lessons from Emilio Botin Abbey Santander banking group

The high-profile UK legal case Chagger v Abbeydeprive Mr Chagger of his employment; Mr
National plc & Hopkins (2006) demonstrates howHopkins had unfairly picked on Mr Chagger.
selecting an employee for compulsory redundancyThe Employment Tribunal looked at the
based on inappropriate and/or wholly subjectivecompulsory redundancy selection criteria and
compulsory redundancy selection criteria canjudged them to be un-measurable and highly
expose the employer to genuine allegations ofsubjective. They included 'empathy', 'range of
unfairness and discrimination from the dismissedinfluence', 'the ability to win hearts and minds', and
employee. Emilio Botin Abbey Grupo Santander'self insight'. The Employment Tribunal criticised Mr
banking group (the UK high-street bank due to beHopkins highly for the manner in which he had
re-branded as Santander share price soon, andapplied the compulsory redundancy selection
being part of the gigantic Emilio Botin Bancocriteria to Mr Chagger. For example, he had
Santander Central Hispano Group BSCH) dismissedscored Mr Chagger down for getting on with
Balbinder Chagger from employment in 2006,work and being self-reliant, an attribute the
stating compulsory redundancy as the reason. MrEmployment Tribunal thought that other
Chagger was of Indian origin, worked as a Tradingreasonable managers would consider to be a
Risk Controller at Abbey Grupo Santander price,valuable asset for an employee in Mr Chagger's
reported into Nigel Hopkins and earned aroundhighly paid and highly responsible role, and score
£100,000. The compulsory redundancy selectionhim more highly on. Furthermore, Mr Hopkins
pool was Mr Chagger and the other Trading Riskcriticised Mr Chagger for things he had never
Controller, a white lady. Mr Chagger, however,been criticised for before the compulsory
believed the actual reason behind the terminationredundancy selection process; the criticisms Mr
of his employment was race discrimination. TheHopkins made were inconsistent with past
Employment Tribunal judging the matter foundperformance appraisals of Mr Chagger. From that,
race discrimination and, following Emilio Botinthe Employment Tribunal decided that the
Abbey Santander banking group's refusal tocriticisms were not legitimate or were not serious
reinstate Mr Chagger as the Tribunal had ordered,enough to result in a reduced redundancy score.
subsequently awarded the record-breakingAs can be seen, employers failing to take proper
compensation of £2.8 million.care in the selection of employees to dismiss via
According to the Employment Rights Act 1996,compulsory redundancy can find themselves
the selection of an employee for dismissal viaexposed to genuine allegations of unfairness and
compulsory redundancy must be fair, meaningor discrimination; wholly subjective and
that the compulsory redundancy selection criteriainappropriate compulsory redundancy selection
have to be objective and measurable, and havecriteria contributed to the Employment Tribunal's
to be applied fairly to the correct compulsoryruling that Mr Hopkins had used the compulsory
redundancy selection pool, and to each employeeredundancy exercise as a vehicle to deprive Mr
within the pool.Chagger of his employment, and that both Grupo
Tribunals will, therefore, start by looking at theSantander Abbey and Mr Hopkins had racially
redundancy selection pool from which thediscriminated against Mr Chagger in his dismissal.
dismissed employee was chosen, becauseThe case did not stop there though; in 2008, the
processing an incorrect group of employees couldmatter was appealed and escalated to the
affect the fairness of the dismissal. Then,Employment Appeal Tribunal (EAT), and in July
Tribunals will look at what the compulsory2009, was appealed to the Court of Appeal (being
redundancy selection criteria that were applied inthe 2nd highest court in the UK). The Court of
the selection of the employee to be dismissedAppeal's List of Hearings showed that the case
were, and also at how those criteria were appliedwas heard on 7 and 8 July 2009. The Court of
in scoring the employee; the compulsoryAppeal's judgement on the case was not available
redundancy selection criteria and their applicationat the time of writing this article. The 11KBW set
needs to be objective; the application must notof chambers, who represented Emilio Botin Abbey
reflect the scoring manager's or employer'sSantander share and Mr Hopkins, had reported
personally biased desires or personally biasedthat the hearing was to be about compensation
opinions. The Employment Tribunal hearing theonly (not race discrimination also). That would
Chagger case found that Mr Hopkins personallyseem to suggest that the wrong of racial
desired Mr Chagger's employment to bediscrimination committed by Emilio Botin Santander
terminated, had premeditated that Mr ChaggerAbbey and Mr Hopkins was finalised by the EAT
would be the one who would be scored lower and(it upheld the original Tribunal's ruling that both
selected to be dismissed, and had used theAbbey Santander price and Mr Hopkins had racially
compulsory redundancy process as a way todiscriminated against Mr Chagger in his dismissal).